Privacy Policy

Who we are

Afford a web is a small web hosting company and our website address is: http://www.affordaweb.co.za.

We respect your privacy. It is our policy and priority to ensure that all personal information collected from you remains private and secure. To earn your trust and confidence, we are disclosing our privacy practices and the uses of the information we gather.

Please note that this web site contains links to other sites. Please be aware that we are not responsible for the privacy practices of such other sites. We encourage our clients to be aware when they leave our site and to read the privacy statements of each web site that collects personally identifiable information. This privacy statement applies solely to information collected by this Web site.

In this section, you should note your site URL, as well as the name of the company, organisation, or individual behind it, and some accurate contact information.

What personal data we collect and why we collect it

We collect personal identifiable information from our clients when they host their website with us. This information collection is part of the registration process when you apply for service. This information is used for billing purposes and to register your domain name with.

We also collect personal identifiable information via our contact form when you email us.

Our website also collects information in the form of cookies such as when you opt-in to saving your name, email address and password. If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks.

This website may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

We use both Google Analytics (https://policies.google.com/) and Bing Webmaster Tools (https://privacy.microsoft.com/en-GB/) to track users progress throughout our website. This information collection is not personally identifiable and shows only basic information as the pages visited, date and time stamps. This data is used for analytical purposes only. You can view these companies’ privacy statements on the links provided above.

Who we share your data with

We share data with two companies: Xneelo (https://xneelo.co.za/) and Zoho (https://www.zoho.com/).

Xneelo host our webserver and your personal identifiable information will be shared with them to register your domain name with. You can view their privacy policy on this link: https://xneelo.co.za/legal/privacy-policy/.

Zoho hosts our invoicing system and they will send you an invoice for the service we render to you. Your personal identifiable information will be shared with them for billing purposes only. You can view their privacy policy on the following link: https://www.zoho.com/privacy.html.

How long we retain your data

By South African Law, we must keep a record of all transactions done via this website for a period of five (5) years. All information we collect, even personal identifiable information is kept for five (5) years before it is permanently deleted.

What rights you have over your
data

You may request that we erase any personal data we hold about you and we will delete as much as we are allowed to, but data we are obliged to keep for administrative, legal, or security purposes cannot be deleted.

Where we send your data

We only share data with two companies: Xneelo (https://xneelo.co.za/) and Zoho (https://www.zoho.com/). Both these companies have proven themselves to be just as dedicated in protecting your personal data as we are.

Your contact information

Any questions regarding this Privacy Policy can be addressed to us via our contact form on this link: https://www.affordaweb.co.za/contact-us/.

How we protect your data

We take every precaution to protect our clients’ information. When clients submit sensitive information via the Web site, their information is protected both online and off-line.

When our order form asks clients to enter sensitive information, that information is encrypted and is protected with the best encryption software in the industry – SSL. While on a secure page, the lock icon on the bottom of web browsers becomes locked, as opposed to unlocked, or open, when clients are just ‘surfing’.

While we use SSL encryption to protect sensitive information online, we also do everything in our power to protect client-information off-line. All our clients’ information, not just the sensitive information mentioned above, is restricted in our offices. Only employees who need the information to perform a specific job (for example, our orders manager or a customer service representative) are granted access to personally identifiable information. ALL employees are kept up to date on our security and privacy practices. Any time new policies are added; our employees are notified and/or reminded about the importance we place on privacy, and what they can do to ensure our clients’ information is protected.

What data breach procedures we
have in place

If a data breach does occur in spite of our best efforts to prevent it, we will notify our customers of any confirmed data breaches that has occurred. It is our customers’ responsibility to notify relevant supervisory authority and any affected data subjects of the data breach.

What third parties we receive
data from

This website does not receive data from ant third parties.

What automated decision making
and/or profiling we do with user data

We do not use any automated decision making and/or profiling on this website.

Industry regulatory disclosure
requirements

Though we make every effort to preserve client privacy, we may need to disclose personal information when required by law wherein we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order or legal process served on our web site.

We have no intention of selling our business, but if we go through a business transition, such as a merger, being acquired by another company, or selling a portion of its assets, clients’ personal information will, in most instances, be part of the assets transferred.

We may modify the Privacy Policy at any time, upon notifying you through a service announcement or by sending an email to your primary email address. If we make significant changes to the Privacy Policy that affect your rights, you will be provided with at least 30 days’ advance notice of the changes by email to your primary email address. If you think that the updated Privacy Policy affects your rights with respect to your use of our products or services, you may terminate your use by sending us an email within 30 days. Your continued use after the effective date of changes to the Privacy Policy will be deemed to be your agreement to the modified Privacy Policy. You will not receive email notification of minor changes to the Privacy Policy.